What is your minimum order quantity (MOQ)?
MOQs vary by product, from 50 pieces for larger décor items to a few thousand for buttons and small hardware. We'll confirm the exact MOQ after your inquiry.
FAQ
Frequently asked questions
Everything buyers ask before they place a first order.
Do you provide free samples?
Sample fees are refundable on production orders. For serious buyers, we frequently waive sample costs and only bill shipping.
Do you handle worldwide shipping?
Yes — we export to 60+ countries by sea, air and courier. Full export documentation, CO, phytosanitary and packaging certificates handled in-house.
Can you produce fully custom / OEM designs?
Yes. OEM, ODM and private label are core to our business. Bring a sketch, CAD or reference — we take it from there.
What are your typical lead times?
Sampling 1–3 weeks; production 4–10 weeks depending on quantity and complexity.
How do payments work?
Standard export terms: 30–50% advance, balance against BL copy. LC and other secure methods for large orders.