Privacy policy

This policy explains how Tradnary Exim Private Limited collects, uses, stores, and shares personal data when you visit our website or contact us.

Inquiries and services

We may collect your name, company, email, phone or WhatsApp information, country, and the content of your inquiry to respond to your request and improve our services. Inquiry information is separate from optional website analytics.

Analytics with your permission

If you allow analytics, we collect public page paths (without URL query strings), timestamps, landing and last-observed exit pages, active browsing duration, returning-browser status, coarse device/browser/operating-system categories, referring website domains and campaign tags (UTM). We count successful inquiry events without sending their contents to analytics.

We also measure coarse scroll-depth milestones and clicks on WhatsApp, email, phone, sample-request and bulk-quote controls. Only the action category is sent, not the destination phone number, email address, link text or any entered details. These actions indicate interest; they do not prove a conversation, purchase or sale occurred.

A sample of consented document loads supplies numeric performance measurements for loading speed, responsiveness and layout stability (LCP, INP, CLS, FCP and TTFB). Performance records exclude DOM selectors, page text, resource URLs and interaction contents. These performance measurements stay in our first-party analytics system and are not sent to Google Analytics. We request renewed consent when the optional analytics scope expands.

Explicit catalog searches may be recorded with their result counts to help improve our catalog. Common patterns such as email addresses, phone numbers and credentials are excluded; please do not enter personal or sensitive information in catalog search boxes. We do not monitor other inputs, passwords, messages or form contents. Google organic search keywords are not obtained from visitor tracking.

When you consent and a Google Analytics measurement ID is configured, Google Analytics also receives sanitized public page views, catalog search terms and counts, the category of selected contact actions, successful-inquiry events, referring origins and campaign attribution. We do not send inquiry contents, phone numbers, email addresses, precise location, our internal visitor identifiers or full URL query strings to Google. Google may process device, network and approximate-location information under its own privacy terms. Advertising storage, advertising personalization and Google Signals are disabled.

Where our hosting platform reliably supplies it and location reporting is enabled, we use approximate country, region and city. Locations may be unavailable or inaccurate. We do not request GPS, fingerprint visitors, or store raw IP addresses or full user-agent strings in analytics. The network and hosting providers necessarily process connection information to deliver and secure this website.

Storage, access and retention

Consented random browser identifiers are transformed into keyed pseudonymous hashes before storage. They are not anonymous, and are used only to calculate website statistics. The dashboard is restricted to authorized active administrators and receives aggregates, not visitor identifiers. Analytics events are scheduled to expire after 90 days; database cleanup runs asynchronously. Older events are excluded from reports even while cleanup is pending.

Your consent choice lasts 180 days. You can withdraw it through Cookie preferences in the footer. Withdrawal stops future tracking and clears local analytics identifiers, queued events and accessible Google Analytics cookies; previously received events remain subject to the applicable retention settings. Do Not Track and Global Privacy Control disable analytics. Clearing browser storage or using another device may cause you to be counted as a new visitor.

Sharing and questions

We do not sell personal information. Data is shared only with trusted service providers that support our website, analytics (including Google Analytics when enabled), database hosting, email communications and customer support operations. You can review Google’s privacy policy at policies.google.com/privacy.

For privacy questions or requests regarding your information, contact sales@tradnary.com.